Shipping & Returns
Domestic and international orders will be sent with tracking (if available depending on destination country) or as registered mail requiring a signature on delivery. Express post can be arranged for an additional fee.
Orders are typically processed and sent at the end of the week via Australia Post. Please allow for a delivery time of 3-5 business days for domestic orders and 10-14 business days or more for international orders as customs and handling times can sometimes delay the delivery of a parcel.
It is the customers responsibility to provide us with the correct shipping address and receiver details. No responsibility will be taken for lost parcels due to incorrect provision of address details. A re-sending fee will need to be paid for your order to be posted to the correct address if items are returned to us due to invalid details.
If you require a physical receipt / tax invoice please contact us via email quoting your order number once you have made your purchase.
No responsibility will be taken for additional customs charges, taxes, import duties or third party handling fees that may be incurred for parcels arriving in the receivers country regarding international delivery.
Please contact us for any further questions regarding shipping rates.
If you have purchased the wrong sized garment or have received the wrong item by mistake, please notify us immediately via email to organise an exchange.
Garments being returned must still be in the same original condition as they were received with all original protective packaging. When returning items please include a self addressed pre-paid satchel in order for your exchanged purchase to be sent back to you.
Items being returned within Australia can be sent to us using an Australia Post 500g Pre-Paid Satchel (Parcel Post). Please also include one of these satchels (self-addressed) with the item being returned.
Please use the return address featured on the branded label located on the back of your package.
International customers wishing to return goods due to selecting the wrong size must cover all postage and handling costs.